Authorized Brand Management

Products are quickly sold to all over the world and need perfect reverse logistics services. With more than 100 locations in the world, Authorized brand management will be your support wherever your business expand.

Service Center

BYTE supports our customers in maintaining, planning and optimizing their after-sales service procedure. Our comprehensive service which includes walk-in centers, global call centers, email support and live chat, according to the business scope of our customers.

Global Contact Center

In our global contact centers, issues will be rapidly identified and actions will be immediate taken. We support: e-mail service, remote support, FAE, live chat technical support.

3rd Party Management

In today’s complex, outsourced environment, it’s critical to set up 3rd party management initiatives to protect both reputation and revenue. BYTE International helps to gain a clear view of the third-party ecosystem, and adopt a proactive approach to manage associated risks. Be well-prepared to manage supply chain disruptions by proactively identifying hidden risks, and using well-defined business continuity plans. Also, establish a robust closed-loop process to continuously evaluate third parties based on regulatory compliance and performance. The key is to effectively manage the third-party ecosystem in such a way as to create a culture of transparency and accountability. We assist license application, on-site service, bonded warehousing service, multi-level tech support, protocol establishment.

Customized Solution

BYTE International is a market leader in B2B repair. Repair and refurbishment of electronics are crucial parts of the aftermarket services we provide. Damaged devices not only means revenue lost, but they can result in unhappy users. We help you by executing everything from soft repairs and fixing through to highly technical L3 repairs, and executing with the highest quality standards and the most efficient way.

Repairs

Professional and rapid technical repair service can enhance your customers' brand experience. At BYTE International we understand that our technical repair expertise has a key role in helping to protect or even enhance the reputation of your brands. Our repair operations support multi-product technologies including the repair of smartphones, tablets, notebooks, servers, digital set-top-boxes, games consoles, motherboards and VGA cards. Our global logistics network ensures that we can efficiently deliver high-volume repair solutions on a local, national and international scale tailored to your needs. We offer a balanced combination of warranty repairs, centralized swap, and insurance replenishment services, all of which have been developed with quality and convenience at its heart.

Technical Support

BYTE International provides global technical support to our partners through our offices in Taiwan, China, the United States, India and etc. Our partners and customers can rely on BYTE’s team of technical support professionals who provide high-quality, prompt, and efficient technical and product-related support.

Quality Analysis

Our quality verification could analyze bug issue of process design in the modules and components of production parts, products, and samples to meet high demands of our customers.

Global Supply Chain Management

We provide services to facilitate the movement and storage of raw materials, work-in-process inventory and finished goods, from the point of origin to the point of consumption. We also offer services to design, plan, execute, control, and monitor the supply chain activities. Our objective here is to create a net value, build a competitive infrastructure, provide leverage on worldwide logistics and synchronize supply with demand, thus measuring global performance.

Reverse Logistics

BYTE International creates the ultimate, integrated supply chain experience and provides full range of services. We can customize your own solution that helps you reduce your service cost and waste by optimizing repairs and returns. We have a lot of service centers around the world, and it becomes an important advantage for BYTE International to do the inbound and outbound business in different countries. In Ningbo bonded area, BYTE International was awarded "A-Class Corporation" by the Customs of China. It benefits with a faster custom clearance, lower random inspection and get the priority to do the clearance.

Warehouse Management

BYTE International can provide a safe and secure warehouse environment suitable for IT products, with full inventory controls. Supporting a business channel, end customers directly or supplying parts to your own network, you will benefit from a flexible solution. We reduce your inventory holding costs, providing supply chain visibility and efficient inventory management of both parts and buffers. BYTE International also can do customized-to-order(CTO) and return-to-vendor (RTV) service for our customers.

Parts Sourcing

BYTE International provides solutions help you from forecasting through to planning, sourcing and procurement. We can search goods are sold outside normal distribution channels and source end-of-life or difficult-to-find parts with the best quality, as well as ensuring parts are exchanged when still in warranty from the OEMs.

Material Requirement Planning

It is an essential service of inventory control system. We ensure materials are adequate and customers can receive repairs immediately. BYTE International is happy to work with your existing approved vendor list (AVL) or select suitable alternative sources of supply to ensure we have the right parts available to repair, rework or refurbish the products quickly and efficiently. We provide flexible solutions for parts usage, try to minimize the idle stock and maximize the value of each material.

System Development

BYTE International has our own MIS team to develop system/software for both websites and mobile devices. Except our expertise and experience with business understanding, technological knowledge and creativity, we develop the customized systems, the creation of database systems or the acquisition of third party developed software.

We aim to develop high quality systems that meet or exceed customer expectations, based on customer requirements, by delivering systems which move through each clearly defined phase, within scheduled time-frames and cost estimates. To ensure solutions we provided meet user requirements in support of business strategic goals and objectives.

Global Intelligence System

BYTE International has more than 100 service centers around the world. With different online systems to manage the status of each site, we provide repair record, inventory management, quality control, technical support, and knowledge sharing system for our employees and customers. These systems are all instantaneity. Supervisors can manage the service process and do the quality control. Customers can check the status of products in service at any time as well.

Big Data Management

Big data management is the organization, administration and governance of large volumes of both structured and unstructured data. The goal is to ensure a high data quality and availability for business intelligence and analytics applications. We can not only do electronic data interchange (EDI), but also do the data synchronization, maintaining the consistency and uniformity of data across all applications and storing devices, minimizing the time cost and allow our customers easily get all the information.

Integrated Sales

BYTE International has devoted to sourcing qualified products for valued customers. From consumer goods to corporate applications, We believe only by providing a series of rigorous examination and verification can assure products with outstanding quality and performance.

Global E-commerce

BYTE International has been aware of the importance of e-commerce. Spending more than half year of multi-communication and full-time dedication of a team, we have designed our own global online store. We care about the quality of products, reliability and reputation of vendors, and completion of after-sale service promised to customers, so BYTE International selects only the best products from the best vendors. Based on the faith of royal service, we provide after-sales service in more than 100 service centers worldwide. In order to fulfill customers' needs and wants, we have been searching for products with the newest technologies, the most commendable functions and the most attractive price.

New Product Distribution

Still worry about cooperating with unqualified distributors or dealers? BYTE International plans a global online store. Online shoppers prefer a localized shopping experience, and we take care of the most complicate financial issue for you. Tax and duties are disturbing to end-customers. We are able to calculate and let customers pre-pay tax at checkout. A total solution of global logistics is maturely planned. Every week BYTE International provides summary/report and proceeds payment. Just leave the problems to us, and you only need to worry about product supplying.

Refurbished Product Distribution

BYTE International provides refurbish service for motherboards, graphic cards, laptops, server/communication products, mobile devices and many kinds of IT products. By examined through a series of quality check, we assure that all the products sold on BYTE International global online store are quality guaranteed. As the nature of us is a comprehensive service provider, the authentic components for refurbish service can be found or sourced efficiently. We are able to summarize average market price for particular products and suggest relatively competitive retail price to you.

Sustainable Solution

With strategic sustainable solutions, we can merge sustainable practices with business strategies to create financial value and reduce environmental impacts. Integrating sustainable solutions into business processes drives innovation and is a proven source of competitive advantage. Our goal is not only to provide our clients the advantage they need to grow their business but also to protect Mother Earth and make the world a better place.

Remanufacturing

Remanufacturing makes a product go through its lifecycle again. After disassembly, clean and inspection of the core components, we reassemble them into the final remanufactured product. Remanufacturing can not only help you build better long-standing relationships with your customers than businesses that rely on throwaway products but also give you a higher profit margin than new goods. So why not give your product a chance to make profit again?

Scrap Management Service

We provide scrap management services for industrial manufacturing companies that generate scrap materials as a byproduct of their manufacturing process or retrieve scrap products from their customers. Our dedicated team of professionals will work closely with you to analyze, design, implement, and manage a custom solution that maximizes the value for your specific scrap materials investment recovery needs.

Recycle and Reuse

Companies have different recycling needs than residential homes. We take all of your specific recycling needs into consideration. Our experts will work with you to create customized recycling programs. We continue to invest and expand our capabilities to take back waste streams and responsibly recycle that waste into high purity raw materials for reuse. With over 100 service centers around the world, we can make the earth a better place in company with our customers.

Cannibalizing

Due to many reasons such as unavailability of spare parts, an emergency, long resupply times, physical distance, or insufficient planning or budget, purchasing new parts may not be an option. We can provide our customer cannibalizing service to repair their products without buying new parts. By cannibalizing, we can also reduce the impacts to the environment.

Technical Support Business

BYTE International offers on-demand data center solutions. We have got a customized solution to meet your needs. Because we provide network, hosting, cloud, storage, disaster recovery and professional services, you have virtually unlimited resources at your fingertips to support your environment.

Integration and Installation

In this IT intensive world with heavy data traffic, an edge data center acts as a caching and data-aggregation point between users and larger data centers to ease overwhelming IT loads. Following the growing applications of edge computing, BYTE International is introducing a new generation of containerized data centers with flexible power and cooling designs, quick deployment and scalable capacity for implementation anywhere. The all-in-one design not only provides one stop shopping for customers, but also realizes high system integration and reliability.

Parts Failure Analysis

When a product fails, you need to know what happened and what steps you must take to reduce your company’s risk. Understanding the real issue behind the failure is a critical step in developing an appropriate response. If a failure is discovered in the field, or uncovered by company staff prior to market, your re-shipment testing or certification documentation will be insufficient to provide the answers you need. Failure Analysis is a service developed by BYTE International to provide the additional technical knowledge and information necessary to obtain the answers and solutions for your unique situation.

Data Center Assessment

The performance of your data center depends on a complex interrelationship between cooling optimization, power management, space utilization, and high-speed data transmission, all of which are essential to getting the maximum performance and uptime from your critical systems and applications. We offer a full line of physical infrastructure assessments that help you resolve your data center challenges and provide the best foundation for new initiatives.

Resident Service

We provide the technicians stay at the data center. Equipment inspections are carried out by a specific frequency, monitor the operation status of equipment, find hidden dangers or problems, solve within a predetermined time. Our technical support team can locate and troubleshoot equipment failure, responsible for event follow-up, resource coordination, problem escalation, and problem solving. All the disposals above will be authorized by our customers beforehand.